Stream Guard Support
Guides, troubleshooting, and best practices to get the most out of Stream Guard.
Installing Stream Guard
VideoDownload and install the Stream Guard desktop client on macOS, Windows, or Linux.
Getting StartedConfiguring OBS to Work with Stream Guard
VideoSet up OBS Studio to send your stream through Stream Guard for buffer protection.
Getting StartedUnderstanding Buffer States
VideoLearn what each buffer state means and how Stream Guard transitions between them.
Getting StartedWhat Happens During an Internet Outage
VideoSee how Stream Guard protects your viewers when your internet connection drops.
Getting StartedBuffer Not Filling
Your buffer stays at 0% even though OBS is streaming. Here's how to fix it.
TroubleshootingHigh Upload Latency
Chunks are uploading slowly, causing buffer drain during normal streaming.
TroubleshootingSplash Screen Won't Go Away
Your internet is back but the splash screen is still showing. Here's how to fix it.
TroubleshootingFFmpeg Output Errors
The relay is receiving chunks but FFmpeg is failing to output to your platform.
TroubleshootingPre-Stream Checklist
Follow this checklist before every stream for maximum reliability.
Best PracticesOptimal Stream Settings
Recommended bitrate, resolution, and chunk settings for the best experience.
Best PracticesSetting Up Custom Splash Screens
Replace the default fallback with your own branded splash screen.
FeaturesUsing the Companion App
Monitor your stream in real-time from your phone with the companion app.
FeaturesInjecting Clips into Your Live Stream
Play pre-recorded video clips during your live stream without interruption.
FeaturesSharing Live Preview Links
Let team members or moderators preview your relay output in real-time.
FeaturesWant to learn everything?
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