Stream Guard Support

Guides, troubleshooting, and best practices to get the most out of Stream Guard.

Installing Stream Guard

Video

Download and install the Stream Guard desktop client on macOS, Windows, or Linux.

Getting Started

Configuring OBS to Work with Stream Guard

Video

Set up OBS Studio to send your stream through Stream Guard for buffer protection.

Getting Started

Understanding Buffer States

Video

Learn what each buffer state means and how Stream Guard transitions between them.

Getting Started

What Happens During an Internet Outage

Video

See how Stream Guard protects your viewers when your internet connection drops.

Getting Started

Buffer Not Filling

Your buffer stays at 0% even though OBS is streaming. Here's how to fix it.

Troubleshooting

High Upload Latency

Chunks are uploading slowly, causing buffer drain during normal streaming.

Troubleshooting

Splash Screen Won't Go Away

Your internet is back but the splash screen is still showing. Here's how to fix it.

Troubleshooting

FFmpeg Output Errors

The relay is receiving chunks but FFmpeg is failing to output to your platform.

Troubleshooting

Pre-Stream Checklist

Follow this checklist before every stream for maximum reliability.

Best Practices

Optimal Stream Settings

Recommended bitrate, resolution, and chunk settings for the best experience.

Best Practices

Setting Up Custom Splash Screens

Replace the default fallback with your own branded splash screen.

Features

Using the Companion App

Monitor your stream in real-time from your phone with the companion app.

Features

Injecting Clips into Your Live Stream

Play pre-recorded video clips during your live stream without interruption.

Features

Sharing Live Preview Links

Let team members or moderators preview your relay output in real-time.

Features

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